Refund policy

Return & Refund Policy

At CLICK, we strive to ensure every order reaches you in perfect condition. Please read our return and refund policy carefully before placing an order.

Magazine Issues

  • All magazine issues (print editions, special editions, collector's editions, and limited releases) are non-returnable and non-refundable.

  • Orders for magazines cannot be cancelled once dispatched.

  • We do not offer exchanges for magazines unless the product arrives damaged due to transit.

Lifestyle Products

(Currently including postcards, bookmarks, tote bags, scarves, and other merchandise.)

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, unwashed, and in their original packaging with all tags intact.

  • Items showing signs of use, damage, or alteration will not be eligible for return.

  • Sale items, limited editions, and customised products are non-returnable unless received in a damaged or defective condition.

Damaged or Incorrect Orders

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

  • Kindly share your order number along with clear photographs of the product and packaging for verification.

  • Once approved, we will arrange a replacement or issue a refund, depending on product availability.

Refunds

  • Approved refunds will be processed to the original payment method.

  • Refunds typically take 5–10 business days to reflect, depending on your bank or payment provider.

  • Shipping charges are non-refundable unless the error was on our part.

Exchanges

  • Exchanges are offered only for damaged, defective, or incorrectly delivered products.

  • Exchanges are subject to stock availability.

Return Shipping

  • If the return is due to a defective or incorrect product, CLICK will bear the return shipping cost.

  • For all other eligible returns, return shipping charges will be the responsibility of the customer.

Cancellation Policy

  • Orders may be cancelled only before they are dispatched.

  • Once an order has been shipped, it cannot be cancelled.

Contact Us

For any questions regarding returns or refunds, please contact our support team with your order details. We will be happy to assist you.